Shipping policy
PLEASE ALLOW 1-2 WEEKS FOR PROCESSING & SHIPPING AT READY-MADE PRODUCTS.
PLEASE ALLOW UP TO 6-7 WEEKS FOR PROCESSING & SHIPPING AT PRE-ORDER PRODUCTS.
SHIPPING WORLDWIDE CAN TAKE ANYWHERE FROM 7-40 DAYS DUE TO DELAYS.
THANKS FOR YOUR EVERLASTING SUPPORT.
CUSTOMS
IT'S THE CUSTOMER'S RESPONSIBILITY TO PAY IMPORT TAXES. IMPORT DUTIES AND TAXES VARY PER COUNTRY, WE ARE UNABLE TO CONTROL NOR PREDICT THEIR AMOUNT.IF YOU REFUSE A SHIPMENT FROM US, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES.
DAMAGES AND ISSUES
PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY IF THE ITEM IS DEFECTIVE, DAMAGED OR IF YOU'VE RECEIVED THE WRONG ITEM, SO THAT WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT.
YOU CAN ALWAYS CONTACT US FOR ANY QUESTIONS CONCERNING YOUR PURCHASE AT INFO@EJOY.STUDIO